Know the customer behind the bill
Build a useful view of customer activity and return patterns across the sales recorded in your account.
The platformCustomers & growth
RELATE & GROW
Remember more than their usual.
Bring customer history, credit, loyalty and campaigns into the same system as your sales.
MADE FOR YOUR EVERYDAY
Turn transactions into a relationship.
Keep credit clear
Use a digital credit book to track balances, repayments and aging instead of scattered notes.
Create reasons to return
Work with loyalty, gift cards and campaign tools to shape offers around your customer relationships.
Learn before the next campaign
Explore customer cohorts and campaign performance with reporting and KAI. Use approved messaging flows.
IN PRACTICE
The credit book, without the notebook.
Balances, repayments and how long they have been outstanding — kept beside the sale that created them instead of on a page behind the till.
QUESTIONS YOU CAN ASK
The things you
used to guess at.
Each of these is a question about your own restaurant, answered from your own records — with the rows behind the answer in reach.
- Who has not been back in a while?
- What is outstanding, and how old is it?
- Which guests came from that campaign?
- What does a returning guest usually order?
A CONNECTED WAY TO WORK
Follow the work. Keep the context.
01
Connect the customer
02
Understand their history
03
Review a relevant offer
04
Measure the response
Messaging requires configuration, applicable consent and approved templates. Usage allowances vary by plan.
WHO WORKS IN IT
One system.
Three different jobs.
Keystonne OS has owners, managers and staff. What each person can reach follows the job they do, not the screen they happen to open.
Owner
Sees the customer picture and decides what to offer.
Manager
Records credit, repayments and day-to-day guest activity.
Staff
Attaches the guest to the bill at the counter.
BEFORE YOU COMMIT
Can I message my customers from here?
Messaging runs through configured providers with approved templates and recorded consent, and usage allowances vary by plan. It is a workflow with conditions, not a broadcast button.
Is customer data mine?
The guest records in your account belong to your restaurant. See Privacy for how they are handled, and Trust for the permission model around them.
BETTER TOGETHER
There’s more to
the whole picture.
MAKE YOUR NEXT MOVE
The next dimension of your restaurant.
Create your account and put Keystonne to work in your restaurant.
Your first 6 months, free. No card required.