Terms of Service

These terms are an agreement between the business that creates a Keystonne OS account ("you") and Keystonne OS ("we", "us"). By creating an account you accept them on that business's behalf.

What Keystonne OS is

Keystonne OS is restaurant management software: billing and POS, kitchen display, inventory, credit (house-account) records, online ordering, and reports — including a double-entry view of your operations.

One important boundary: Keystonne OS is your *operational* record, not your statutory books of account. The product produces exports for your accountant and your filings, but your GST returns, income-tax filings and statutory books remain your responsibility, prepared in the tools your accountant certifies. We work hard to compute taxes correctly on every bill; the legal duty to file correctly stays with you.

Your account and your team

You are responsible for the accuracy of what your business enters — menu prices, tax classes, GSTIN and registration type, customer records — and for the people you give access to. Keep credentials and manager PINs private. Tell your staff and customers what you store about them (see the Privacy Policy).

Pricing and the launch offer

During the free launch period the product is free for the advertised window, after which the published pricing applies. We will always tell you inside the product before anything starts costing money. Prices are on the pricing page.

Acceptable use

Don't use Keystonne OS to break the law — including issuing tax documents you know to be false, storing data about people you have no business relationship with, or attempting to access another business's data. We may suspend accounts that do.

Availability and your data

We aim for the product to be dependable — the till keeps working offline and syncs when the connection returns — but we do not promise uninterrupted availability. Your data is yours: you can export your records at any time from the Export centre, and if you leave we will make your data available for export for a reasonable winding-down period before deletion.

Liability

To the extent Indian law permits, our liability for any claim arising from the service is limited to the amount you paid us in the twelve months before the claim. We are not liable for indirect losses, or for filings and business decisions made on top of the records you keep in the product.

Ending the agreement

You can stop using Keystonne OS and ask for account deletion at any time. We can terminate accounts that break these terms, with notice where practicable.

Governing law

These terms are governed by the laws of India. Courts at the seat of the operating entity have jurisdiction.

Changes

When these terms change we will update the date above and, for material changes, tell you in the app before they take effect.

Contact

Email: support@keystonne.in