Skip to content

Ring a bill and settle it

The path from an empty table to a settled bill, and what each button on the way actually commits.

Updated 11 September 20264 minApplies to: Till, Back office, Help centre

The five moments that matter

Everything else on the till is convenience. Only these five change anything:

  1. Opening the order. Tapping a free table — or New order for a takeaway or a delivery — creates the order and puts your name against it.
  2. Adding items. Lines you have just tapped are local to this screen. Nothing has gone to the kitchen yet, and you can change the quantity, add a note or remove the line freely.
  3. Firing the kitchen order. This is the first irreversible step. The chit goes out, the lines are frozen, and from here a line can only be voided with a reason — and with a manager PIN if the chit has already been fired.
  4. Printing the bill. This claims the bill number for the order. Once a number is claimed it is that order's number forever, and settling later reuses it rather than taking a second one.
  5. Settling. Payment is recorded, the order closes, and the table goes back to free.

You can skip step 4: if you settle without printing first, the settle claims the number instead. The number is claimed at whichever of the two happens first, never twice.

Ringing the order

Tap a table to open it. The colour and the word on each tile tell you where that table is — free, running, kitchen order fired, bill printed, paid.

Tap dishes to add them. Tap a line already on the check to change the quantity, add a note like *less spicy*, or apply a line discount. A discount always needs a reason, and one over your kitchen's threshold needs a manager PIN.

When the order is ready for the kitchen, send it. KOT & print sends the chit and prints the bill in one go, which is what most counters use for takeaway.

An order that is open shows no total until the bill is printed or settled — the figure the check shows you is calculated on this screen, and the order's stored total stays empty until it is billed. That is expected and is not lost data.

Taking payment

The settle panel opens with the amount to pay. From there:

  • Pick a tender — cash, UPI, card, or credit. Add more than one to split the payment across tenders; the panel keeps showing what is left.
  • Type an amount and settle. You do not have to press Add tender first; a typed amount that is still in the box is taken as the tender when you settle.
  • Cash change is a display for the cashier. What reaches the drawer figure is the net.
  • Credit puts the bill on a customer's house account, so it needs a customer attached to the order first. The panel says so and refuses until you attach one.
  • A tip can be recorded and marked against the tender it was paid on.
  • Complimentary bills the order at zero with a reason, and is reported separately from a discount.
  • UPI shows a QR built for the amount, with the bill reference in the note so the payment is identifiable in your app.

Finish with Settle & save, or Settle & print if the customer wants paper. If you took the whole amount in cash and want no fuss, It's Paid settles it as one cash tender — it is flagged in your leak digest so an owner can see how often it is used.

Nothing on this list stops. The order, the items, the kitchen order and the payment are written to this device first and lined up to be sent. The bill number comes from a block this till reserved in advance, so the paper carries a real number and not a placeholder.

The one thing that cannot happen offline is a settle when the till has no reserved numbers left. Every settle takes a number, whatever the tender — so a credit sale is refused in that state exactly as a cash one is. The settle fails rather than printing a bill with no legal number. Keep the order on hold, and settle it once the till is back on a link and has reserved numbers again.

Still stuck?

Beta